This Privacy Policy describes how WhatsApp Translator Pro ("we", "our", or "us") collects, uses, and protects your information when you use our Chrome extension and website.
By using WhatsApp Translator Pro, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
- Account Information: When you purchase a Pro subscription, we collect your email address and payment information (handled securely by our payment processor).
- Extension Usage Data: Anonymous statistics such as feature usage counts, translation engine preferences, and error logs to help us improve the product.
- Device Information: A unique device identifier is stored locally to manage your subscription and trial period.
2. Messages and Translation Data
Important: WhatsApp Translator Pro does not store, read, or transmit your WhatsApp messages to our servers.
When you use the translation feature:
- Messages are sent directly from your browser to the third-party translation engine you select (Google Translate, DeepSeek, Volcengine, Bing, or Gemini).
- We do not have access to the content of your conversations.
- Translation requests are processed in real-time and are not retained by us.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the extension's core functionality
- To process subscription payments and manage your account
- To improve our product through anonymous usage analytics
- To respond to your support requests
- To send important updates about the extension (you can opt out anytime)
4. Data Storage and Security
- Your quick phrase templates and settings are stored locally in your browser unless you enable cloud sync (Pro feature).
- Cloud-synced data is stored on secure servers with industry-standard encryption.
- We use HTTPS for all data transmission between the extension and our servers.
- We do not sell, trade, or rent your personal information to third parties.
5. Third-Party Services
We use the following third-party services:
- Translation APIs: Google Translate, DeepSeek, Volcengine, Microsoft Bing Translator, Google Gemini. Each has its own privacy policy governing how they handle translation data.
- Payment Processing: Our payment processor handles all billing information. We do not store your credit card details.
- Analytics: We may use anonymous analytics to understand feature usage.
6. Cookies and Local Storage
Our website uses cookies to:
- Maintain your session when logged into your account
- Remember your language preference
- Analyze website traffic (anonymous)
The Chrome extension stores your preferences (language settings, phrase templates, subscription status) in the browser's local storage.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Cancel your subscription at any time
- Export your data (Pro users)
- Opt out of non-essential communications
8. Children's Privacy
WhatsApp Translator Pro is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Website: https://watransai.com